Terms of Service
Plain-language terms covering how this website works and how our independent repair service operates in Lone Tree and the South Denver area.
Who you're dealing with
Lone Tree Appliance Repair is an independently owned repair company. We are not a division, franchise, or authorized agent of Sub-Zero, Wolf, Viking, or any other appliance manufacturer, and nothing on this site should be read as a claim otherwise.
We repair Sub-Zero refrigeration, Wolf ranges and ovens, Viking appliances, and similar high-end brands found in homes across Lone Tree, Castle Pines, Parker, Centennial, Highlands Ranch, Castle Rock, Greenwood Village, and Littleton. Any brand name mentioned on this site refers to the equipment we service, not to a business relationship with the brand owner. Manufacturer names and logos remain the property of their respective owners.
Founded in 2014, we've built our reputation on straightforward diagnostics and OEM-quality parts, not on manufacturer certification. If you need warranty work still covered by a manufacturer's original program, that work typically must go through an authorized servicer, and we're happy to say so plainly rather than blur the line.
Using this website
This site exists to describe our services, service area, and pricing structure so you can decide whether to call.
Content here, including repair guides, price ranges, and appliance information, is provided for general reference. Actual repair costs depend on the make, model, symptoms, and parts required, and are only confirmed after an in-home diagnostic. Prices listed as 'from' are starting estimates, not quotes for your specific unit.
You may browse and share pages from this site for personal, non-commercial reference. You may not copy substantial portions of our content, scrape the site programmatically, or republish our text or photos elsewhere without written permission. We reserve the right to update page content, pricing language, or service area listings at any time without prior notice.
There are no contact forms, chat widgets, or email intake on this site by design. The only ways to reach us are by phone at (720) 575-1433, answered 24/7, or through our online booking page at nexfield.pro. If a third-party page claims to be our contact form, it isn't ours.
Service terms and payment
Every service call, whether in RidgeGate, Meridian, Heritage Hills, or Carriage Club, follows the same basic structure.
A $89 diagnostic fee applies to the initial visit and covers the technician's time to inspect the appliance, run tests, and identify the failure. That fee is credited toward the repair cost if you approve the work at the time of diagnosis. If you decline the repair, the diagnostic fee still applies as payment for the technician's assessment.
We quote final repair pricing only after physical inspection, since two units with identical symptoms can have different root causes, especially with gas appliances that need altitude-specific calibration near 5,980 feet. Payment is due upon completion of the repair unless other arrangements were made in advance. Parts are sourced to OEM specifications; if a part must be special-ordered, we'll tell you the expected timeline before proceeding.
What these terms mean in practice
A quick summary of the obligations and limits that apply to both sides of a service call.
- We disclose our independent status upfront; we never represent ourselves as manufacturer-certified
- Estimates published on this site are starting points, not binding quotes for your specific appliance
- The $89 diagnostic fee is credited toward any repair you approve on the spot
- Scheduling is handled by phone (720) 575-1433, available 24/7, or the online booking link, never by email or web form
- Site content may be referenced but not copied wholesale or reused commercially without permission
- We may revise page content, service areas, or fee structures as our business changes
- Warranty-covered repairs under an active manufacturer program should be directed to an authorized servicer
- Liability for delays or parts availability is limited to rescheduling and clear communication, not consequential damages
Is Lone Tree Appliance Repair an authorized Sub-Zero or Wolf dealer?
No. Lone Tree Appliance Repair is an independent repair company and is not authorized, certified, or affiliated with Sub-Zero, Wolf, Viking, or any manufacturer. We repair these brands using OEM-quality parts but recommend contacting the manufacturer directly for warranty-covered service. Call (720) 575-1433 with questions about your specific situation.
Are the prices listed on this site final quotes?
No, prices shown are starting estimates only. The final repair cost is determined after an on-site diagnostic, which costs $89 and is credited toward the repair if you proceed. Call (720) 575-1433 to describe your issue and get a rough idea before scheduling.
Can I contact Lone Tree Appliance Repair by email or a contact form?
No, this business does not use email or web contact forms. The only ways to reach Lone Tree Appliance Repair are by calling (720) 575-1433, answered 24/7, or booking online through the linked scheduling page.
Do these terms apply to both the website and the in-home repair visit?
Yes. The website usage terms cover how you may use published content, and the service terms cover what happens once a technician is scheduled, including the diagnostic fee and final pricing process.
What happens if I decline the repair after diagnosis?
The $89 diagnostic fee still applies, since it covers the technician's inspection and troubleshooting time regardless of whether you move forward with the repair itself.
Can these terms change over time?
Yes. We may update pricing language, service area coverage, or site content periodically to reflect current business operations. The version posted on the site at the time of your service call governs that visit.
Ready to get your appliance fixed?
Call us any time — the line is answered 24/7 — or book a visit online in under a minute. Service visits run daily, 8 AM–6 PM.